Safely and securely chat with our Healthcare Provider about your health concern.
Get assessed, diagnosed, and treated from the comfort of your home.
If our Healthcare Provider deems it to be safe and appropriate based on your medical history and symptoms, a prescription will be sent electronically to your pharmacy of choice.
You can enjoy easy counter pick up or free medication delivery right to your place
*Home delivery options may vary with each location. Please inquire with your local pharmacy.
Study Insured offers a variety of international student plans and travel insurance plans for visitors, new immigrants, and returning Canadians.
The following expenses may be covered.
Emergency in-patient or out-patient treatment for sickness or injury
Services of physician, surgeon, anesthetist, registered graduate nurse
X-rays and laboratory services
Rental of medical appliances
Ambulance services and emergency transportation
For full details please check your coverage eligibility or visit the Study Insured website.
If your insurance was arranged by your school, it will only be valid while you are a student of that school. If you have changed schools but you are taking classes somewhere else, go to the Study Insured website to purchase coverage. If you no longer attend school but are out of your home country, you will need to buy a different type of insurance.
Once you have completed the online or phone registration, you can select a convenient time to have your appointment with our Medical Provider. We are open 7-days a week from 8am to 9pm Eastern Standard Time, including statutory holidays.
Our virtual doctor will connect with you within approximately 15 to 30 minutes of your appointment time. If you experience a delay in the healthcare provider contacting you, please be patient as they may be tending to the patients ahead of you. If you experience a prolonged delay, please email email@example.com and a member of our team can let you know where you in the queue. If a longer appointment time is required, a member of our team will call you to set up a time where the Medical Provider can dedicate time to address your healthcare concerns.
Based on your current symptoms, medical history and at the discretion of the doctor, a new prescription or prescription refill can be prescribed. Our Healthcare Providers do not prescribe controlled substances, addictive substances or sleeping aids. Please visit your primary care provider or local clinic for assistance.
To get your online doctor’s note, simply book an appointment at a time that is convenient for you and chat with our Healthcare Provider by phone.
Based on your situation and your symptoms, our Healthcare Provider will use their discretion and provide you with a sick note online accordingly.
Yes. The virtual doctor will inform you of the charge at the time of your virtual medical visit.
Yes, our virtual doctors can backdate your sicknote 1-2 days prior to your appointment. A medical note can be issued for a maximum of 3-5 days depending on the circumstances.
A follow up virtual medical visit is required should you wish to extend your medical note.
A doctor's note is not guaranteed. Our Healthcare Provider will examine your current symptoms during the consultation and decide whether a sick note is required.
Yes, Our Medical Providers are trained and highly qualified to provide mental health support. Our Medical Providers can also refer you to local Mental Health Specialists, if needed, for further assessment, treatment, and consultations.
The Virtual Health Clinic is not intended for emergency care. If you are experiencing symptoms of chest pain, shortness of breath, difficulty breathing, altered state of consciousness or any injury requiring immediate attention, please call 911 or proceed to the nearest hospital.