Continuity of Care is at the Heart of
Our Virtual Medical Clinic

The Virtual Heath Clinic offers a continuous caring relationship between patient and provider through our Ontario virtual clinic and through our province-wide network of affiliated medical clinics and healthcare providers.

Continuing care online

Continuity of Care Delivered
Through Virtual Care

Every Canadian is worthy of the kind and compassionate care made possible by continuity in all its forms.

At The Virtual Health Clinic we enable continuity of care by connecting patients with the same Healthcare Provider, whenever and wherever possible without any compromise on the delivery of care.

We believe that fostering strong and ongoing relationships between patient and provider is a win-win for all. We offer patients with the option of a continuous and trusting relationship where our medical provider gets to know your story and medical history, and where we become your medical home throughout your life.

The benefits of a strong and ongoing patient-provider relationship with a Virtual Provider includes:

Continuing care online
  • Increased access to care.
  • Better health outcomes.
  • Better quality of care.
  • Improved care coordination.

Access Our Virtual Medical Clinic
Safely & Conveniently

Please note that if you experience an onset of new and significant emergency symptoms such as chest pain, shortness of breath, loss of neurologic function, abdominal/gastrointestinal symptoms, musculoskeletal injuries or conditions, most neurological symptoms, and congestive heart failure, please proceed to your nearest emergency department or call 9 1 1.

Continuing care retirement community
  • Book your appointment.
  • Start your consultation.
  • Diagnoses and/or prescription.
Get the most
of your virtual
health appointment.
  • 1. Write down a few important points that you want to discuss on your virtual doctor’s appointment
  • 2. Make sure you have a list of your medication names and doses, even if you do not need a refill
  • 3. Choose a private, quiet and well-lit space without distractions
  • 4. Make sure you have a reliable internet connection
  • 5. If you don’t have a reliable connection, a phone chat is the way to go
  • 6. For privacy, use a personal device
  • 7. Avoid connecting with our virtual doctor from a public space or work place
  • 8. Consider wearing good quality earphones and using a good quality microphone for clarity
Continuity of Care
Delivered Through In-Person Care

We understand that many health conditions are ultimately best managed in person. Our Allied Providers believe continuity of care is the hallmark and primary objective of family medicine and is consistent with quality patient care. That is why we offer you the option of safe in-person care made possible by our province-wide network of affiliated medical clinics and providers including but not limited to:

  • arrow Blood Testing Labs
  • arrow Diagnostic Imaging & Radiology Centres
  • arrow Diabetes Education Centres
  • arrow Dialysis Centres
  • arrow Hosliitals
  • arrow Mental Health & Addiction Centres
  • arrow Nursing Homes
  • arrow liharmacies
  • arrow Rehabilitation Centres
  • arrow Sexual Health Clinics
  • arrow Urgent Care
  • arrow Walk-In Clinics & Medical Offices
With You Every Step of Your Care Journey

The Virtual Health Clinic’s Providers are with you every step of your care journey. We are here to do what is best for you and your family’s health. Our virtual doctors are in the best position to determine when an in-person visit is warranted and safe to do so.

With affiliated clinics and providers located across Ontario, you can have timely access to needed services and quality care 7-days a week. Our total focus approach means you and your family can expect to receive care that is respectful of, and responsive to, your individual preferences, needs and values.

If you are experiencing chest pain, shortness of breath, loss of neurologic function, abdominal/gastrointestinal symptoms, musculoskeletal injuries or conditions, most neurological symptoms, and congestive heart failure you should call 911 or head to your nearest emergency department.

If you have COVID-19 symptoms you should proceed to your local COVID assessment and testing centre to be assessed and to determine the need for further treatment/testing.

Continuing care Ontario

Questions? Look here.

Can’t find the answers you are looking for?

Call us at 844-222-7200 or email

Continuity of care refers to the coordination and consistency of healthcare services provided to an individual over time. It involves the smooth transition and ongoing management of a patient's care across different healthcare providers, settings, and levels of care. Continuity of care aims to ensure that healthcare services are connected, coherent, and uninterrupted, facilitating effective communication and collaboration between healthcare professionals involved in a patient's care. It involves the sharing of relevant information, medical records, and treatment plans among providers to promote a holistic and integrated approach to healthcare delivery.

Yes at Virtual Health Clinic we provide same day appointments free of charge with a valid OHIP. For out-of-province patients, the consultation fee is $50.00 CDN (including all applicable taxes), per visit. We also accept third-party insurance where you may be fully covered or have reduced pricing. Please check your coverage with your insurance provider to see if this applies to you.

According to studies, continuity of care is important because people who receive consistent care have better medical outcomes and are happier with their care overall. The usage of hospital treatment is decreased, overall healthcare expenditures are reduced, and patient adherence to medical recommendations are all improved through continuity of care. The quality of the outcomes and the level of process satisfaction increase when patient involvement in the decisions affecting their care increases. Continuity of care benefits providers by increasing efficiency and lowering the cost of treatment while also enabling more effective care.

Continuing care and long-term care are related concepts but not exactly the same. While they share similarities, there are some distinctions between the two. Continuing care refers to a broader approach to healthcare and support services that aim to meet the ongoing needs of individuals who may require assistance due to age, illness, disability, or other factors. On the other hand, long-term care specifically focuses on providing assistance and support to individuals who have chronic illnesses, disabilities, or other conditions that limit their ability to perform daily activities independently. Long-term care services are generally provided to individuals who require assistance with activities of daily living (ADLs) such as bathing, dressing, eating, mobility, and medication management.